We want you to be completely happy with your purchase from Treasure Faith. If you encounter any issue with your order, we will make it right.
We know it can be difficult to experience a product without seeing it in person or trying it on. So, if you're happy for any reason with your purchase from Treasure Faith, we offer free of charge returns for 30 days from your delivery date. Just let us know whether you'd like a refund or an exchange by heading over to our Contact Us page.
We're confident that you will love what you ordered but if something doesn't work out, we will gladly accept unworn, unwashed, or undamaged items for return or exchange within 30 days from the original delivery date.
To be eligible for a return, your item must be unworn/unused/undamaged (i.e. in the same condition that you received it).
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your card or original method of payment, within a certain amount of days.
We replace items if they are defective or damaged. If you need to exchange it for the same item, please file a return.
Shipping costs are non-refundable from the original order. If you receive a refund, the cost of return shipping will be deducted from your refund.